For French brands
A U.S. warehouse and team for French brands
Your American customers will not post a return to Lyon. So the return, the stock and the order all need to live in the U.S. We run that for you. You keep the brand. We keep it moving.
Written answer within one business day. No call needed. Write in French, we answer in French.
What French brands run into
- A U.S. customer wants to return a product, and the cheapest option is a refund without the item.
- Gift sets for the U.S. holiday season get assembled in France and arrive too late.
- Cosmetics in particular raise questions about U.S. rules you can't answer alone.
Stock, sets and returns, close to your American customer
We hold your U.S. stock and ship each order across the country. We build bundles, gift sets and inserts on site, so a holiday set is put together here, close to the customer. We are headquartered in Houston, Texas.
Returns come back to us. We inspect, restock or hold, and you see each one in the portal.
For beauty and cosmetics we track lot numbers and expiry dates, so the oldest stock goes out first and nothing expires on the shelf unnoticed.
Atlantic or Mediterranean, by sea or by air
By sea
From Le Havre on the Atlantic side, or Fos-sur-Mer near Marseille on the Mediterranean side, in full containers or as LCL. The Atlantic route is usually the shorter one, close to four weeks port to port to the Gulf. Fos-sur-Mer cargo changes ship on the way and takes longer. Your forwarder brings it; we unload and receive.
By air
Samples and launch stock from Paris-CDG. Standard air freight usually lands within a week.
Your hours and ours
Texas runs seven hours behind Paris, and our working day starts during your afternoon. Write in French in the morning; the reply is often there before you go to bed.
Information only
We point you to a licensed broker.
The importer
Your French company is the importer of record. We are not.
Tariff code and origin
Each product needs its U.S. tariff code and country of origin in our system.
Labels for America
Ingredient lists and labels for the U.S. differ from EU rules. If you need relabeling or inserts on arrival, we do that; for regulated products we confirm the scope with you first.
What French brands send us
Typical goods
Beauty and natural cosmetics, apparel and textiles, watches, jewelry and accessories, home and kitchen.
Store platforms
Popular store platforms link directly to our portal, and marketplace, retail and wholesale orders run through us too. On another system? Send us its name; a CSV or Excel upload and our API work in the meantime.
Every batch and every return, in one place
- Lot and expiry per batch, when you switch it on.
- Each return: received, checked, restocked or held.
- Live stock per warehouse.
Four steps to the American market
The form
Tell us what you sell, where, and how much.
Our written reply
In French if you wrote in French, within one business day.
Your portal
Products, store link, team access.
First shipment
Announced in the portal, received, live in your store.
Frequently asked questions
Can I write in French?
Yes. You write in French, we answer in French.
Can you assemble gift sets for the U.S. holidays?
Yes. Kitting, bundling and inserts are done in our warehouse. Tell us early, before the season.
Do you track lot numbers and expiry dates?
Yes, as an option for your account.
Can I sell to U.S. retailers and boutiques?
Yes. Wholesale orders, pallets and retailer rules are part of the service.
What if a U.S. customer sends something back damaged?
We hold it and show it in the portal. You decide: restock, refurbish or write it off.
Keep exploring
The brand stays French. The logistics go American.
Write to us in your language, we answer in your language.
Written answer within one business day. No call needed.