Switch your 3PL
Ditch your 3PL. See what we do better.
Most brands do not leave their 3PL because of the rates. They leave because of the daily experience. Here is what changes.
Written answer within one business day. No call needed.
What brands tell us about their 3PL
- "Did yesterday's orders ship?" means an export or an e-mail, and then waiting.
- Stock counts come as a weekly report. Invoices come once a month, with lines you did not expect.
- A ticket, a queue, and someone who has never heard of your brand answers days later.
A 3PL runs a warehouse. We run your U.S. operation.
Warehousing, fulfillment, returns, carriers and retail orders, with one accountable partner. Experiences, not prices: here is the day-to-day, side by side.
- Your 3PL today: A warehouse login that shows what the warehouse wants to show.With X Atlantica: One client portal for the whole operation: orders, stock, inbound, returns, billing, messages.
- Your 3PL today: "Did yesterday's orders ship?" means an export or an e-mail.With X Atlantica: Open one page. Every order, where it stands, with tracking.
- Your 3PL today: Stock counts arrive as a weekly report.With X Atlantica: Live stock, in-stock items first. Ask the assistant: "What is low on stock?"
- Your 3PL today: Inbound: you e-mail the shipment details and hope.With X Atlantica: Inbound shipments show in the portal before the first pallet lands.
- Your 3PL today: Returns are a mystery until the invoice.With X Atlantica: Returns on their own page: what came back, what was restocked.
- Your 3PL today: A ticket. A queue. Someone who has never heard of your brand answers days later.With X Atlantica: Messages work like a chat. The person who runs your account answers. Your history stays in one thread.
- Your 3PL today: Your account manager has a long list of other clients.With X Atlantica: One account lead who knows your SKUs. The same team every time.
- Your 3PL today: Support in English, U.S. hours only.With X Atlantica: English and German. We know your day starts hours before ours.
- Your 3PL today: Invoices land once a month with lines you did not expect.With X Atlantica: Every charge visible the same day. Statements, receipts and your price list in the portal.
- Your 3PL today: A separate login for the carrier, another for returns, e-mail for the rest.With X Atlantica: One login. Your team gets their own seats.
- Your 3PL today: E-mails to the warehouse disappear into an inbox.With X Atlantica: E-mails to us land in your portal thread, with attachments.
- Your 3PL today: Notifications: all or nothing.With X Atlantica: Off by default. You choose: a daily summary or every message.
Your whole U.S. operation on one screen
- Orders with tracking, from the moment they arrive to the doorstep.
- Live stock and inbound shipments, before the first pallet lands.
- Every charge on the day it happens, with statements and receipts.
Four steps, in writing
Fill in the form
Tell us what you have today: orders, SKUs, channels and where your stock sits.
Your written quote
A real person answers within one business day, with the full price sheet. Questions are answered in writing.
A transition plan with dates
A written plan for the move. Your old 3PL keeps shipping until we are live.
Go live
Your stock moves in and shows in the portal as inbound. Test order, test invoice, go live.
Frequently asked questions
Do I lose orders during the move?
The written transition plan sets one switch date. Your old 3PL keeps shipping until then, and new orders come to us from that date. Stock on its way to us shows in the portal as inbound.
What happens to my online store connection?
We connect your store to our client portal during onboarding and turn the order flow on at the switch date in your plan. Until then nothing changes for your customers.
Do I need to re-key my SKUs?
No. During onboarding we import your products from your store or from a spreadsheet you already have.
How long does the move take?
It is usually limited by the transfer of your stock, not by us. Your transition plan has the dates before anything moves.
Can my team keep working in the portal during the move?
Yes. Your team gets their own seats from the start and sees inbound, stock and orders while the move happens.
Do I have to talk to sales to get a quote?
No. Fill in the form and you get a written answer within one business day.
Ready to compare? Get your quote.
Tell us about your setup today. A real person answers in writing within one business day. X Atlantica, headquartered in Houston.
No call needed.